The North Carolina Virtual Public School has a help center to support NCVPS students, Distance Learning Advisors and District Distance Learning Coordinators (LEA’s) with technical issues.
Students who have forgotten their Blackboard password should contact the Help Desk if they change the original password given to them by NCVPS.

The hours of operation for the Help Center are 8am-4pm, Mondays - Fridays except for state holidays.

There are two ways to contact the Help Desk. The first method, their preferred method, is to submit an online ticket at https://ncvps.teamwork.com/support/#/docs . Students will need a valid email address as the solution will be emailed to them. The second method is to call them at 919-480-8770 and leave them a voice message. They will get back to the student via email in 1 business day. Return phone calls won’t happen unless there is a time sensitive need to acquire further information to solve the student's problem.